Everything we do is geared around creating satisfied customers
Our reputation is on the line each time we start in on a project, and that is something we take very seriously.
There are a number of steps that we take in order to achieve positive customer satisfaction outcomes as frequently as possible. The first, and most important, step is to seek out real time feedback throughout every project. Where other building companies will only ask for feedback at the end of a job, we want your input all along the way.
We are experienced in the home renovation business, we are also constantly striving to get better – and it is your feedback that will help us grow. Our customer satisfaction rating is always high, and we feel that accomplishment is a direct result of how closely we listen to our customers.
We strive to make the process as easy as possible.
Our team is focused not only on your ultimate satisfaction with the outcome of the project, but also your experience along the way. We understand that living in a home that is being renovated can be a stressful time, so we will do our best to keep you as comfortable as possible; high quality communication is the key to achieving this. If you understand in advance what kind of work will be done when, you can plan your schedule so that your life is minimally interrupted by the work.
When all is said and done, our ultimate goal is for you to have nothing but good things to say about Design Renovate through all phases of the renovation journey. We have a track record of creating satisfied customers one at a time, and we hope that you will be the next name to add to that list.